At Global VoIP, we prioritize customer satisfaction and aim to deliver services that exceed your expectations. To ensure our customers have peace of mind, we offer a 1 4-Day Cancellation Period Policy that allows you to evaluate our services risk-free.

How It Works

If, for any reason, you decide that our services do not meet your needs, you can cancel within 1 4 days from the date of your initial sign-up or service activation.

During this period: If you cancel our service within 1 4 days, you will be charged for the time used.

Eligibility

• The cancellation period applies to new customers and new service activations only.
• Services must be cancelled within the first 1 4 days from the activation date to qualify for this policy.

How to Cancel

1. Contact our Customer Support Team via email or phone with your account details.
2. Submit a formal cancellation request specifying your reason for discontinuation.
3. Upon verification, our team will process your cancellation and confirm the closure of your account.

Refunds

If eligible for a refund, it will be processed within 7-10 business days after cancellation. Refunds will not include usage-based fees (Within 1 4 Days of cancellation time) as outlined in our Terms and Conditions.

Exceptions

• Services that are fully consumed or activated upon purchase (e.g., one time use credits)
• Customized plans or enterprise-level agreements may have specific terms that override the 1 4-day cancellation policy.

We value your trust and believe in giving you the flexibility to explore our offerings without hesitation. If you have any questions or need further clarification, our support team is always here to assist.

Global VoIP: Empowering connections with transparency and care.